![]() Once I connected, wait time was a bit over 30 minutes but the IRS now has an automatic call-back system I tried that too and found it worked perfectly my phone rang exactly when they said it would and then I held for only maybe 5 minutes before there was a real, live (and very helpful) actual human person on the line. If you end up down a different path in the prompts, ignoring other prompts will eventually get them to hang up on you (it will not get you to a human). It seems like the big trick here is (as the instructions say) DO NOT enter your social or EIN at the prompt if you enter your taxpayer ID info, the system will automagically shunt you off to one of their self-service / self-help silos. If you decide to try it, DO pay attention to the prompts and don’t forget to think about what you’re hearing the actual text they say has changed in minor ways, but the selections remain the same. I got through on my first attempt using these directions. This worked perfectly today (28 April 2022) - a fter about two hours of trying different combinations this morning, I finally came across this post and decided to try it. Corporate Consolidations, Mergers, or ReorganizationsĪs of April 2022, this works perfectly.Here is a partial list of topics that you will not be able to get help with from an IRS operator over the phone: What the IRS Will Not Discuss With You Over the PhoneĪccording to the IRS, IRS telephone operators cannot assist with every question. If you are calling for a deceased taxpayer, you will need their death certificate and either a court approval letter or IRS Form 56 to speak to the IRS on behalf of the decedent. If you are calling for somebody else, you will need their information as well as a valid Form 8821 or Form 2848. Any correspondences (letters, notices, etc.) from the IRS pertaining to your question.Your Social Security number and birth date.When you call the IRS, make sure you have this information handy: Information You Need When Calling the IRS ![]() See the table below for average wait times by time of year. What Is the IRS Phone Wait Time?Īccording to the IRS, the IRS phone wait time varies based on what month it is. Wait to be connected to someone at the IRS. Press “2” for “personal- or individual-tax related question.”ġ0. Do not input your Social Security Number when the recording tells you to.Ĩ. Press “2” for “all other questions about your tax history or payment.”ħ. Press “3” for “all other questions about your tax history or payment.”Ħ. Press “1” for “questions about a form you have already submitted or a payment or to order a tax transcript.”ĥ. Press “2” for “answers about your personal income taxes.”Ĥ. Press “1” for English or “2” for Spanish.ģ. Call 1-80 between the hours of 7:00 AM – 7:00 PM local time.Ģ. Here’s exactly how to speak to someone at the IRS over the phone:ġ. How to Speak to Someone at the IRS (Step-by-Step)
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